Questions about: Eco-Products, Inc. Shipping & Order Tracking Billing
Questions about Eco-Products, Inc. Where is Eco-Products, Inc. located? How long has Eco-Products, Inc. been in business? Does Eco-Products, Inc. carry every compostable food service product available? How can I invest in Eco-Products, Inc.? Are there any job openings at Eco-Products, Inc.?
Shipping & Order Tracking How long after my order is placed will it be shipped out? When will I receive my order? How do I track my order? Will you ship my order using my company's UPS or FedEx account number?
Billing Questions How do I setup a direct-billing account?
ANSWERS TO QUESTIONS
Questions about Eco-Products, Inc. Where is Eco-Products, Inc. located? We are located in beautiful Boulder, Colorado. This is one of four nationwide warehouses we ship from.
How long has Eco-Products, Inc. been in business? Eco-Products, Inc. has been in business since 1990.
Does Eco-Products, Inc. carry every compostable food service product available? Although we are confident that we have the widest selection of compostable food service products available anywhere in the world, we do not claim that we carry every compostable food service product that is made. Technology for compostable products is improving everyday. We try to keep up with all of the latest innovations and we are open to carrying any product that meets our product qualifications.
How can I invest in Eco-Products, Inc.? Eco-Products, Inc. is privately-held corporations. We do not offer stock to outside investors at this time.
Shipping & Order Tracking How long after my order is placed will it be shipped out? When will I receive my order? All orders are shipped out 24-48 hours, excluding weekends.. The delivery time depends on what method you chose to have your order shipped. UPS Ground is 3-5 business days for most deliveries. Please add 1-2 business day to any shipping method you choose. Please note: Orders exceeding 25 cases or more may be shipped via common carrier
How do I track my order? You will receive your UPS tracking number within 1-2 business days of your order. Your tracking number will come in an email from a customer service representative at Eco-Products.
Will you ship my order using my company's UPS, FedEx or DHL account number? We cannot ship using your company's FedEx or DHL account number. However, we can ship using your company's UPS account number. To have this done, please enter your UPS account number in the COMMENTS field when checking out.
Billing Questions How do I setup a direct-billing account? We very rarely offer direct-billing accounts for customers outside of Colorado. If you're interested in filling out a credit application, please call us and ask to speak to customer service. Processing your credit application may take up to 2 weeks.
