How to Order
There are several convenient ways to order Eco-Products.
Typical US orders ship within 2 business days of processing.
The map below gives you an estimate of shipping time across the country.
Estimated arrival dates don't apply to:
- Deliveries to Alaska, Hawaii, PO boxes and rural areas
- Deliveries made to U.S. territories or international addresses
- Items that are out-of-stock at the time of ordering
- Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.
- We do our best to maintain adequate inventory at all our warehouses. In the event a product is out-of-stock at one warehouse, we will ship your entire order from an alternative warehouse via FedEx Ground. This may increase the shipping time. In this event, we will notify you via email and subject of the email confirmation will be “See note on shipping.”
- In the event that an item on your order is out-of-stock, we will notify you seeking permission to process the remaining items on your order without the affected item. Your order will be on hold and will not ship until we hear back from you. The out of stock item will not be placed on backorder and will need to be reordered once the item is made available via our website.
- For shipping-related questions, please contact us directly at 1-866-402-1831 x 2 or email Customercare@ecoproducts.com
Packages Do Not Ship from Our US Distribution Centers on the Following Holidays:
- New Year's Day
- President's Day
- Good Friday
- Memorial Day
- 4rd of July
- Labor Day
- Thanksgiving Day
- Day following Thanksgiving
- Christmas Eve
Orders exceeding 25 cases or more may be shipped via common carrier.
Shipping & Handling Information
We ship via FedEx Ground within the continental US. If you have a FedEx account number you would prefer we use please enter it in the appropriate field when checking out. Please note that additional shipping fees may apply for products shipped from warehouses in USA. Product warehouse availability is listed in the product listing for all products.
United States: Shipping is free on orders over $99.00. Free shipping applies to FedEx ground only and excludes AK,HI; expedited orders do not qualify for free shipping.
You will receive a shipping Tracking number via email on the day your package ships, within 1-2 business days of your order.
Please send us an email at firstname.lastname@example.org or call us at 1-866-402-1831/ M-F / 8-5 / MST.