Returns

Returns are accepted within 30 days of your order purchase date.
Please note that only full case quantities may be returned.
We do not accept returns of pack, sleeve or sample kit quantities.

All eligible product returns must be returned complete in original case packaging and in resalable condition. Individual product pack wrapping must be intact and unopened.
At this time for health and safety reasons we do not offer partial case refunds or returns.

All customers are responsible for product returns and shipping fees to the origin warehouse additionally a 25% restocking fee can be assessed. Any associated shipping or processing fees may not be refunded. Returned or refused at delivery orders without a RMA number will not be refunded.

Refunds are processed once returned products are received and confirmed at a Eco-Products warehouse. Refunds are bank dependent and can take 3-5 business days.