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Shipping

Shipping

How to Order

There are several convenient ways to order Eco-Products.

  • The perferred and easiest method is to order directly from our online store
  • Call Customer Care at 1-866-402-1831 ext. 2
    (Business hours are 8 am to 5pm MST)

Shipping Times

Typical US orders ship within 2 business days of processing.

The map below gives you an estimate of shipping time across the country.

Estimated arrival dates don't apply to:

  • Deliveries to Alaska, Hawaii, PO boxes and rural areas
  • Deliveries made to U.S. territories or international addresses
  • Items that are out-of-stock at the time of ordering

Please Note:

    Delivery Estimates

  • Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.

  • Out Of Stocks

  • We do our best to maintain adequate inventory at all our warehouses. In the event a product is out-of-stock at one warehouse, we will ship your entire order from an alternative warehouse via FedEx Ground. This may increase the shipping time. In this event, we will notify you via email and subject of the email confirmation will be “See note on shipping.”

  • No Backorders

  • In the event that an item on your order is out-of-stock, we will notify you seeking permission to process the remaining items on your order without the affected item. Your order will be on hold and will not ship until we hear back from you. The out of stock item will not be placed on backorder and will need to be reordered once the item is made available via our website.
  • For shipping-related questions, please contact us directly at 1-866-402-1831 x 2 or Contact Us

Packages Do Not Ship from Our US Distribution Centers on the Following Holidays:

  • New Year's Day
  • President's Day
  • Good Friday
  • Memorial Day
  • 4rd of July
  • Labor Day
  • Thanksgiving Day
  • Day following Thanksgiving
  • Christmas Eve
  • Christmas

Orders exceeding 25 cases or more may be shipped via common carrier.

Shipping & Handling Information

We only ship via FedEx Ground within the continental US. Only in rare cases are personal FedEx account number permitted for use. Please note that additional shipping fees may apply for products shipped from warehouses in USA when when personal account numbers are used.

Free Shipping

United States: Shipping is free on orders over $99.00. Free shipping applies to FedEx ground only and excludes AK,HI; expedited orders do not qualify for free shipping.

Order Tracking

You will receive a shipping Tracking number via email on the day your package ships, within 1-2 business days of your order.